ESSENTIAL POUCH

Shipping

• Orders ship within 1 business day if placed before 1PM (GMT) on weekdays.
• Express - Arrives in around 5 business days, Standard - Arrives in around 10 business days
• Free shipping - Express USD 89+, Standard USD 139+ (taxes & duties excluded).

Returns

• Return requests must be submitted within 20 days of the dispatch date. For further details, please refer to Returns & Exchange policy [here]
• Items must be unworn, unwashed, and in original condition with tags attached.
• To initiate a return request, please email verish.globalmall@deep-dive.kr with photos and details of the issue.
• Customers must provide clear images of the product (front & back).
• Our team will review your request and confirm whether a refund is approved.
• Final sale items are non-returnable.
• No exchanges for international orders - please return and reorder if needed.