配送ポリシー
Everything about how your Verish order gets you. Every product page shows its shipping tier – Express or Standard – so you always know what to expect.
1. Express and Standard Shipping
To provide faster, more reliable, and more affordable delivery to our U.S. customers, we offer two shipping options based on where each item is stocked.
Express Shipping — Recommended
Express items are stocked in the United States and ship directly from our U.S. inventory. We recommend choosing Express whenever available for faster delivery and lower shipping costs. We are continuing to expand the selection of styles, colors, and sizes available through Express.
Standard Shipping
Standard items ship directly from our inventory in Korea, giving you access to items that may not yet be available through Express. Because these orders are shipped internationally, Standard delivery takes longer and may cost more.
If an item you love is only available through Standard Shipping, you can still purchase it using this option. If there’s a product, color, or size you’d like us to add to our U.S. Express inventory, please contact our Customer Experience team at verish.globalmall@deep-dive.kr. We’d be happy to consider your request as we continue expanding our Express selection.
How warehouse routing works
1. Each item ships from either our U.S. fulfillment center or our Korea warehouse. The tier — Express or Standard — is shown on every product page and listing, and it depends on the color and size you select.
2. If your bag contains only Express items, it ships from the U.S. in 3–5 business days.
3. If your bag includes any Standard item, the whole order ships together from Korea by DHL as Standard (7–10 business days).
4. If an Express item sells out at the U.S. fulfillment center after you order, the entire order is canceled and refunded in full — it is not switched to Standard. We email you as soon as this happens.
5. Final shipping cost and any customs duties are calculated once your address is entered at checkout.
Shipping policy & order help
Before you pay — please double-check your address.
- International orders cannot change the delivery address once the status is “Fulfilled,” so confirm your details before payment.
- Enter the recipient's full name, address, and contact number. Incomplete entries may delay or prevent delivery.
- Please enter your shipping address in English for faster, more accurate delivery.
- If a package is undeliverable due to incorrect recipient info, the refund is issued after deducting actual round-trip shipping, customs duties, and storage costs.
Tracking your order
Track from your order history. Orders placed Mon–Fri before 10 AM KST are processed the same business day; later or weekend orders process the next business day. During promotions or holidays, add 1–2 business days.
Taxes & duties
Taxes and duties are calculated automatically at checkout for eligible locations. Most destinations default to DDP (Delivered Duty Paid).
Modifying or canceling
Orders move quickly into processing, so once submitted we can't cancel items, change size/color, add or remove items, or change the address, payment, or shipping method. For missing items, damages, or defects, contact support below.
Still have a question?
Our care team replies as soon as possible — email us with your order number and we'll take it from there.