WARM TOUCH HOOD ZIP UP

Shipping

• Orders ship within 1 business day if placed before 1PM (GMT) on weekdays.
• Delivery takes 7-10 business days.
• Free shipping on orders $90+ USD (taxes & duties excluded).

Returns

• Return requests must be submitted within 7 days of receiving the product. For further details, please refer to Refund policy [here]
• We do not accept returns for change of mind or size issues.
• Refunds are only available for defective or damaged products after verification.
• Items must be unworn, unwashed, and in original condition with tags attached.
• To initiate a return request, please email verish.globalmall@deep-dive.kr with photos and details of the issue.
• Customers must provide clear images of the defective product (front & back).
• Our team will review your request and confirm whether a refund is approved.
• Final sale items are non-returnable.
• No exchanges for international orders - please return and reorder if needed.