Refund policy
Returns & Exchange
Returns
Currently, we do not accept returns for reasons such as change of mind or incorrect sizing. Refunds are only processed for defective or damaged products.
Exchanges
- We do not offer exchanges for any orders, including cases of incorrect sizing.
- If you need a different size, please place a new order.
Quality-Related Claims
- Any product defect or quality issue must be reported within 7 days of the delivery date.
- Claims will only be accepted if the product is in brand-new condition with all original tags attached.
- To assess a manufacturing defect, the product must be returned in the same condition as it was received, together with all original packaging and accessories.
- Claims cannot be assessed if the product has been used, washed, altered, or if the original tags or packaging are missing.
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Email Us: verish.globalmall@deep-dive.kr
Feel free to send us an email, and we’ll get back to you as soon as possible!