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Refund policy

Returns & Exchange

Returns

Currently, we do not accept returns for reasons such as change of mind or incorrect sizing. Refunds are only processed for defective or damaged products.

 

Exchanges

  • We do not offer exchanges for any orders, including cases of incorrect sizing.
  • If you need a different size, please place a new order.

 

Quality-Related Claims

  • Any product defect or quality issue must be reported within 7 days of the delivery date.
  • Claims will only be accepted if the product is in brand-new condition with all original tags attached.
  • To assess a manufacturing defect, the product must be returned in the same condition as it was received, together with all original packaging and accessories.
  • Claims cannot be assessed if the product has been used, washed, altered, or if the original tags or packaging are missing.

 

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