We do not accept returns for change of mind or incorrect size selection. Refunds are only available for defective or damaged products.

• If you encounter any issues, such as damaged or incorrect items, please contact us(verish.globalmall@deep-dive.kr ) for assistance.

Send an email to verish.globalmall@deep-dive.kr with the following:

• Order number
• Clear photos/videos showing the defect (front & back)
• Brief description of the issue

Our team will review your request and confirm whether a refund is approved.

A product with serious manufacturing defects such as holes, major stitching errors, or broken functionality.

Slight color variations do not qualify as defects.

Unfortunately, we currently do not offer exchanges. Refunds are only processed for defective or damaged products.

Refunds are processed within 30 business days after approval.

Processing times may vary depending on the payment method.

• Credit/Debit Cards: Up to 30 business days
• PayPal: Up to 30 business days
• International Cards: Up to 30 business days
• AfterPay: Up to 20 business days

For international orders, round-trip shipping costs may be deducted from the refund amount if applicable.

Verish offers a detailed size chart for each product category. Visit the product page to access the sizing guide tailored to your region.

You can write a product review in 5 easy steps:

1. Visit the product page and scroll down to the "Review" section. Click on the "Write a Review" button.
2. Fill in the required details, including your rating, review text, and any additional information you'd like to share.
3. Optionally, include your name, location, and email address.
4. Click the Submit button to send your review.
5. Reviews may take up to 5 business days to appear on the site after approval.

Due to immediate processing, orders cannot be modified or canceled after submission.

Log into your account and navigate to "My Orders" to view your order status. Alternatively, enter your order number here.

Inventory updates in real-time. Items remain available only after the checkout process is completed.

To update your shipping address:

• Log into your account.
• Click on "View Addresses" in the Account details section.
• Select "Add New Address" to enter a new shipping address, or click "Edit" to modify an existing one.
• Save the changes.

Note: You can store multiple shipping addresses and select your preferred one at checkout.

We currently deliver to:

• United States
• Canada
• Taiwan
• Hong Kong
• Singapore
• Malaysia

• Orders over $90: Free shipping
• Orders under $90: Standard shipping fees apply.

Standard Delivery: 7–10 business days.

• Delivery times are estimates and may be affected by customs clearance delays or other unforeseen circumstances.

Shipment redirection is unavailable after dispatch. Ensure your shipping details are accurate before confirming your order.

We accept:

• Major international credit cards(Visa, Master, JCB, Amex, UnionPay)

Taxes and duties are automatically calculated at checkout for eligible locations.

• In most cases, taxes and duties are included in the final payment amount, along with the product price and any applicable shipping fees.
• For most destinations, DDP (Delivery Duty Paid) is the default shipping method

Creating an account provides you with the following benefits:

• Fast Checkout – Save your shipping and payment details for a quicker checkout experience.
• Order Tracking – Easily access and track your order history in My Orders.
• Reward Points – Earn points on purchases and redeem them for discounts on future orders.
• Exclusive Promotions & Updates – Get early access to special offers, discounts, and new product launches.
• Signup-Exclusive Discounts – From time to time, we offer special discounts and promotions exclusively for registered users.

Sign up today to stay updated and enjoy these perks!

Email Support: Reach us at verish.globalmall@deep-dive.kr